Tuesday, July 28, 2015

When the Best Infographics Are No Infographic at All?

I’m continually amazed by the number of people who skip text and bypass words and text altogether. I came across an amazing inadvertent and automated example on the National Weather Service Chicago website regarding this Sunday’s weather forecast.

graphical_misrepresentation








As you can see the graphical representation says Sunday will have freezing rain and it will be 43 degrees. Say what? Then it says on Sunday night it there will be rain and the low will be 33 degrees. Huh? This make no sense. For my metric friends, zero Centigrade equals 32 degrees Fahrenheit so it appears that freezing rain will occur while it is above freezing, a highly unlikely occurrence.
The actual text of the forecast is as follows: http://www.hotels-scanner.us
  • Saturday Night   Partly cloudy, with a low around 28. South southeast wind around 10 mph.
  • Sunday  A chance of rain or freezing rain before noon, then rain showers. High near 44. Chance of precipitation is 80%.
  • Sunday Night    A 50 percent chance of rain. Mostly cloudy, with a low around 35.
With complete text information we can now see that the temperature will be below freezing on Saturday night and that there is a possibility of freezing rain Sunday morning.
But remember this simple example the next time you are watching a mind-numbing Powerpoint presentation on some esoteric subject.  Ask yourself, does this make complete sense? Is proper acumen and judgment being applied?
Frequently it is not. But if human judgment is not actively present and questioning the presentation of certain graphics, they can lead to misapplication of resources and priorities.

Monday, July 27, 2015

Marketing Channel Business Strategy Reallocation Management: Where Are You?

The other day Google (GOOG) had it’s earnings call, Google stated that a primary agenda for 2010, in addition to mobile, was display advertising. Yes, you read that right,display advertising.  Display? Yahoo 2.0? After the call one had to think about how non-targeted and potentially wasteful advertising spend could potentially be harmful to corporate profitability as some people might try display that aren’t appropriate for display (and could do far better just creating quality content to be indexed in organic search). The promise of the Internet comes from the potential to change organizational structures to be closer to the customer in the way that Peter Drucker would want to increase customer utility and reduce the cost of marketing and sales. I think we have all underestimated the amount of time these changes will take and clearly question whether our society is picking the right leaders to lead these changes.
Obviously one must consider that without true reform of advertising models away from CPM driven page view models how display in 2010 can do nothing to further the goal of lowering costs of marketing and sales for companies and improving our standard of living. CPM can only maximize revenue of an ad network with some residual benefits to publishers. A few days ago I considered writing something about this, but thought this was part of something larger than just Google and their display initiatives in 2010.
Surely, less than 48 hours later, Jason Calacanis started a discussion about comScore that has the Blogoshpere abuzz. Michael Arrington also chimed in (as did a bunch of other people) in his post, Jason Calacanis Punches Comscore In The Face. Comscore Punches Back. Fred Wilson Drags Us Into It. $SCOR” rel=”bookmark” href=”http://techcrunch.com/2010/01/24/comscore-calcanis-wilson-punch-face/”>Jason Calacanis Punches Comscore In The Face. Comscore Punches Back. Fred Wilson Drags Us Into It. $SCOR.The buzz around Jason and his conversation is ultimately about symptoms of the current ecosystem, not the root causes of the future end game.  While the conversation about the current state is certainly an interesting conversation to observe, it’s not the conversation I wish to take to the next level. We need to have a different conversation. There is so much more to achieve and limited marketing resources of companies need to be put to work effectively. There are advertising models of the future to consider where offline, mobile and Internet will collide and will someday make this entire conversation look primitive.
Sure enough reading this post brought me back to the conversation about Google and the worthlessness of poorly targeted and untimely display banner ads. You see there was not one but two large banners on TechCrunch that stood out as irrelevantly served by Google. What were they? They were display banners for a company I had interviewed with to be the CMO of in Spring of 2009 that I would have likely have increased the revenue significantly by now.  Unfortunately most CEOs don’t yet fully understand the magnitude of the amount of change  that is necessary to transform a company successfully for marketing on the web while improving customer satisfaction and the corporation’s profitability. I had researched them and their competitors back then. I was never a potential customer of the service. So now, a full nine months later, here I am looking at this completely irrelevant ad on TechCrunch of all places (which is completely unrelated to the vertical). Wasteful. Pathetic. Sad. Not something a rational business leader following the rules of being a Gen X CMO where search marketing becomes the top of the strategic process.  The first decade of the Internet got us to the batters box to start the game of corporate business strategy transformation, I look forward leading that conversation into the first inning during the next few years. The magnitude of the change and the amount of transformation needed is massive, whether it is a small company or a member of the Fortune 500.
You should read those comments in Michael Arrington’s post and think about their motivations – extremely carefully. You’ll also find a link to Jason’s original post there if you wish to read the full details. The future of not only the Internet, but also the future of business organizational structures and marketing strategy budget direction hangs in the balance.
So my question for Jason Calacanis, Fred Wilson, Michael Arrington and EVERYONE ELSE is the following, “Is it time to stop pretending that offline branding models simply converted online is the future of the advertising? If a world migrated budgets from CPM banner ads to CPA/CPL and other emerging forms, who would really care about unique visitors besides site owners seeking an ego boost? ”
Bonus question for Fred Wilson: Wouldn’t your energy be better spent on funding ideas that move the conversation in the direction of innovation of advertising instead of arguing with Jason about a company you exited long ago? (If you are up for it, I’d like to create those realities with you in start ups in that future arena.)
In the end measurement of the type discussed in Jason’s post only matters in an advertising world based on page view based(CPM) or time sponsored impressions. As in my example above, considerable display advertising occurs in an irrelevant way after the fact. For example, I bought a car last September, I’m still seeing increased banners on the models I considered now – after the purchase. Women planning weddings likely have seen related retargeted banners long after the wedding has occurred, possibly even after the divorce is filed in some cases!!! We must do better.
The convergence of offline, online, search and mobile marketing will require entirely new processes to effectively manage them as it becomes a real-time individual decision marketplace. To me, it will have similarity to the changes I made in the 1990’s at BlackRock, where we created new data, new structures, new standards and created better information for us to create strategic advantages.  I actively network with some outstanding nascent start ups, sadly many are ignored as many VCs look for traffic or who is involved rather than focus on revenue models, vision, market size and evidence that there might be paying customers for such a new , disruptive model.
The economy right now is bad, but to state that it is just an economic event is way oversimplifying it. It’s prolonged and drawn out due to the structural effects of the Internet not being managed to corporate advantage effectively. Stated simply, corporations and our society is not allocating resources in an effective manner as it fails to migrate budgets and marketing strategy to the highest ROI activities which attract relevant customers. It’s time for scarce, new and often misunderstood breeds of executives that understand these concepts to be allowed to realign corporations big and small, new and old to these new realities otherwise we will see more corporations destroyed “by doing nothing”. There is certainly a significant cost to tapping new leaders, with new skills to lead organizations into new frontiers in terms of realignment and retraining. However, the costs of doing nothing are far greater to our society as not allocating budgets to the most efficient channels and allowing those decisions to be made by people who understand these new realities is far greater.
All I can ask the both the blogosphere and the world business community is to please stop the bickering about these legacy models so we can move onto the real issue and work ahead – realigning our corporate business strategy and our society to the realities of Industrial Revolution 2.0. It starts with board of directors, CEO, CFO and COO executives asking their CMO and marketing partners the right questions. The journey will be fun.

Friday, July 24, 2015

3 Phase Process to Selling Your Business

for-sale


Once shareholders or a board have decided to sell a business or an individual division, there is typically a considerable amount of work to do to ensure the business is sale-ready and the sale price is maximised.
Given the ongoing uncertainty around funding a transaction, investors require a greater degree of information and comfort prior to committing time and effort to progress purchase discussions.
This is why a decision to sell a business needs to be done in conjunction with a commitment to conducting anobjective review to ensure that typical risks can be mitigated and the best price and conditions are achieved.
While many directors move straight to engaging an advisory firm to sell their business, at Vantage Performance we are seeing an increase in the number of companies engaging firms to assist in improving the performance of the business as well as ensuring it is sale-ready prior to commencing the sale process.
Here is a 3 phase process to get your business sale-ready and maximise the proceeds from any sale.


Phase 1: Strategic diagnostic and vendor due-diligence review

Engage an external party to conduct a strategic diagnostic review and vendor due-diligence review to better understand the business and the directors’ or shareholders’ objectives.
This review should also develop a plan to move forward and determine the most advantageous exit route.
While many companies will engage a firm to conduct vendor due diligence, the outcome and advice are typically limited to ensuring that all information and answers expected by a purchaser are prepared in a complete and concise manner.
However, this approach alone usually misses significant opportunities to improve underlying earnings and cash flow, which will lead to a better sale result.
At Vantage Performance, we usually recommend a strategic diagnostic review as part of Phase 1, as this is aimed at identifying a range of initiatives that would be implemented prior to commencing the formal sale process.


Phase 2: Performance Improvement Plan

This phase is geared towards maximising earnings and ensuring the business is sale-ready.
Depending on the outcome of Phase 1, the next stage is to develop a 100- or 300-day plan to improve the performance of the business while in parallel ensuring that all relevant financial and operational information is prepared in a manner that reduces any risk perceived by a potential purchaser.
Many directors overlook this key element. Not only do you have to ensure you have adequately highlighted the investment opportunity for any potential purchaser; it is critical that you do what you can to reduce the risk of owning the business, as this will have a significant impact on any eventual sale price.
This also helps to ensure that a purchaser can obtain any necessary funding to complete the transaction.


Phase 3: Sale program

Once the board, together with its commercial and legal advisers, are comfortable that the business is sale-ready, the formal sale process can commence.
Above all else, you need to look at your business through the eyes of a potential purchaser who is about to put significant capital at risk by investing in your business.
Only then will you identify what areas need improving or documenting to lower the perceived risk and therefore maximise the sale price.

This blog is an extract of an article by Michael Fingland that first appeared in the March 2014 issue of The CEO Magazine.